Privacy Policy

Introduction

Thank you for visiting Philvex.com ("PhilVex") website (the "Site"). At PhilVex, we value our customers and are committed to protecting your privacy, as well as safeguarding the information we receive and maintain about you. PhilVex only obtains consumer data through lawful and transparent processes and will obtain explicit consent to collection of personal information where required by law. We only share it as expressly allowed by law.

Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it.

Information We Collect

PhilVex is committed to obtaining user data through lawful and transparent means, with explicit consent where required by law. In order for us to provide you with quality service, we may collect the following information:
  • Personal Account Information — any information that are required to access your account such login information including, but not limited to, your account id, encrypted password, email address, and screen name. PhilVex collects personally identifiable information only when you make it available through your use of the Site;
  • Contact Information — any information you provide that will allow us to contact you such as your name, phone number, and email address;
  • Car Dealer's Location — refers to seller's location (exclusive to certified car dealers). This information is shared only with prior approval to PhilVex. This is to ensure the safety of both sellers and buyers when using the Site with maps services such as Find Cars on Maps, and Car Dealers Locator. Moreover, any user's location being shared, arising from using these maps services, is not collected, and is not stored to our database. This information leaves only to user's device (share and forget).
  • Third-party Service Information — when you opt to login or create an account to PhilVex using third-party service like Facebook or Google, we may collect, store, and periodically update information associated with that third-party account. This information is limited ONLY to your account id, name, email address, and profile picture. Any information beyond the explicitly stated above information coming from that third-party account are neither accessed nor stored to our database;
  • Transactional Information — any information in connection with your use of the Site such as follows:
    • Listing to sell — this refers to seller's vehicle information, a public information posted as advertisement;
    • Reviews — all user's reviews are posted publicly;
    • Followers and Following — all your followers as well as the accounts that you are following are public;
    • Likes (Saved Listings) — this information is private to user only.
  • Other Information — any information necessary for our provision of products and services depending on how you interact with PhilVex. For using PhilVex's products and services, the users will have to agree to the terms of collecting personal information from the system. If customers refuse to provide information, we do not guarantee the best service. All declared information must ensure accuracy and legality. PhilVex does not assume any responsibility related to the law of incorrect or illegal information or the quality and warranty of users' goods.

Use of Information

The information collected by us may be used for the following purposes:
  • Screening and verifying listing details before posting;
  • Managing the number of customers using the services;
  • Managing promotion notifications, providing promotion information to buyers, such as latest promotion information and new products or services;
  • Supporting customers when using PhilVex products and services;
  • Improving service quality and analyzing customers' requests at the same time; and
  • Fulfilling any other purposes related to the purposes stated above.
The content of this privacy policy only applies to information collected by us at PhilVex application, not including or related to those collected by any third parties through their placing ads. It should be recommended that customers should carefully read the privacy and security policies of third-party applications before providing any information to such applications. We are not responsible in any way for the use, content, and legality of third party applications. It is important that you also play a role in keeping your information safe and secure. When signing up for an online account, please be sure to choose a strong password and never reveal your password to anyone. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls we provide you in our Website/app.

Share Information

In addition to the cases of using your information, we may disclose or provide customers' information to any third parties in the following cases:
  1. upon request of law enforcement agencies;
  2. in the event that we believe it will help us to protect our rights;
  3. in the event to protect the personal information safety of other members of PhilVex and to support our members in resolving complaints or disputes;
  4. in order to implement contractual obligations that would permit us to deliver our services to you;
  5. disclosure to our parent company, branches and affiliates to conduct internal audits, including operational, risk, compliance, financial, and anti-fraud and corruption audits… and to comply with our management responsibilities and policies
  6. disclosure to our service providers who help us run our business (including but not limited to website operation, internet support services, website development, data analysis). Service providers, and their selected staff, are only allowed to access and use your information on our behalf for the specific tasks that they have been requested to carry out, based on our instructions, and are required to keep your information confidential and secure; and
  7. any other cases in which the disclosure is agreed by the users.
PhilVex shall be released from any responsibilities in case of our disclosure in the above cases or in any cases in which information is generally and publicly available by the users. If PhilVex uses the information mentioned for other purposes not mentioned above, we will endeavor to inform customers in advance.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your ‘Philvex.com’ password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify ‘Philvex.com’ and change your password.

Security

Your information is stored on a cloud server where our database is placed. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise that your personal information or private communications will always remain private.

Cookies

The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to post a listing without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to www.allaboutcookies.org or to find out about removing them from your browser, go to www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Change of Privacy Policy

Through your registration, you have accepted our entire privacy policy. We can completely change the content in this page to suit the needs of PhilVex as well as the needs and feedback from customers if any. When these contents are edited or changed, we will update the application before 7 days for all customers to join and use the service of PhilVex. After 7 days, if there is no feedback, the customer's goods will be bound by the agreements we govern. By updating this policy content, we will revise the "Last Updated" time on the Application. If you have any questions or concerns regarding this privacy policy, please contact us anytime through this site.